California Department of Financial Protection and Innovation

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, (866) 275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at:

Department of Financial Protection and Innovation
Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834

COLORADO DIVISION OF BANKING
COLORADO MONEY TRANSMITTERS ACT
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CUSTOMER NOTICE

Entities other than FDIC-insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a question about or problem with YOUR TRANSACTION (THE MONEY YOU SENT), you must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER (THE COMPANY THAT SENT YOUR MONEY),

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

All complaints against Provenance Technologies, Inc. (License No. MTR1872693) from District of Columbia residents should be directed to:

Dept. of Insurance, Securities, and Banking
1050 First St. NE, Suite 801
Washington, DC 20002
Phone: 202-727-8000

Florida Office of Financial Regulation

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
(850) 487-9687

Indiana Department of Financial Institutions

Provenance Technologies, Inc. (NMLS #1872693) holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204

Toll-Free Number: (800) 382-4880

Illinois Department of Financial and Professional Regulation

For consumer complaints, please contact:
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Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786

Toll-Free Number: 1-888-473-4858

Louisiana Office of Financial Institutions

Provenance Technologies, Inc. is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Provenance Technologies, Inc.

8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024

Main Phone: (225) 925-4660

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Provenance Technologies, Inc. (NMLS # 1872693) at:

500 North Calvert Street, Suite 402
Baltimore, MD 21201

Toll-Free Number: (888) 784-0136

Provenance Technologies, Inc. is licensed and regulated as a money transmitter by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:

Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257

Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm

Texas Department of Banking

If you have a complaint, first contact the consumer assistance division of Provenance Technologies, Inc. at (800) 530-6474, if you still have an unresolved complaint regarding the company’s (money transmission or currency exchange) activity, please direct your complaint to:

Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1-877-276-5554 (toll free)
www.dob.texas.gov.